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Claims Services

Home Claims Services


Here at DLS we have a duty to our clients to help you prepare, submit and settle claims.

Frequently Asked Questions

Can I view claim information online?

Yes! To view your group claims history and plan details visit the Group Web Platform and sign in or register using your CariCARE card/ policy number.

My child is 19-25 years old, and is enrolled full time as a student. How can I keep them active on the health plan?

Fill out the Annual Student Certification Form, and attach a letter from the University or School confirming full time enrollment in school, for EACH school year. Failure to provide these documents could result in removal from policy.

I lost my CariCare insurance card, what do I do?

Fill out the CariCare Card Replacement Request Form and provide $25 for the card.

Need help filing a claim?